New Single Service Point on 3rd Floor Lauinger

Single Service Point  1

Beginning in the 2023 fall semester, Lauinger Library will move to a single service desk model on the third floor, combining the reference and circulation desks into one service point. This change will not affect the service desk of the Booth Family Center for Special Collections, which will remain open on the fifth floor.

This new single service desk provides users with extended hours during which they can receive immediate answers to their questions about research support, equipment and technology, policies, locating a book, and library hours. For reference and research-related questions that require more in-depth subject knowledge, users will be directed to Research Services librarians for consultations via chat or in-person meetings.

By creating a single service point on the third floor, the Library extends the availability of library support during the operational hours of the service points and offers patrons a convenient, easily accessible point of contact for their inquiries. Moreover, this streamlined arrangement enables us to better address the needs of our users.

If you have any questions, please don’t hesitate to contact us at or, or you can give anonymous feedback about your most recent library visit.