JSTOR access update

Update: 19 October 2015 at 1:40 PM ET

JSTOR reports that all issues related to last week's authentication problems have been resolved. 

Some other institutions still report that their users are not being recognized by JSTOR as being institutional users. If you are accessing JSTOR through library links but are not being recognized as a Georgetown user, please completely clear your browser cache and attempt to access JSTOR again. If the problem persists, please submit a report to eresources@georgetown.edu.

 

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Update: 14 October 2015 at 2:46 PM ET

JSTOR reports that most users should now be able to search, browse, and access most journal articles and primary sources. However, access to some book and recent journal content is intermittent. This has been confirmed by Electronic Resources. Please let us know if you continue to experience any access issues with JSTOR. Any updates provided by JSTOR can be viewed on their JSTOR Platform Updates page and will be passed along by Electronic Resources, as needed. 

We apologize for any inconvenience that this is causing you. Please direct any questions regarding this issue to eresources@georgetown.edu.

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JSTOR is currently unavailable to all on- and off-campus Georgetown University users. A recent conversation with JSTOR support indicated that this authentication outage began at 7:45am today and is affecting all of their customers around the world. They are working on a solution to the issue and hope to have a resolution today.

JSTOR is updating users through their Twitter feed at https://twitter.com/JSTOR. Electronic Resources will revise this post once access has been restored and confirmed.
 
We apologize for any inconvenience that this is causing you. Please direct any questions regarding this issue to eresources@georgetown.edu.
 
Posted on 13 October 2015 at 12:04 PM ET.